Writing about why your work matters helped nurses assemble more kits
HelpedThe short version
Writing why your work matters, and making the case for it, got more kits done than the tutorial-only group.

- 138
- 138 nurses at public hospitals in Italy
- Randomised
- groups picked at random
- Recorded
- behaviour was recorded
- 3 tools
- tested
The study
Who took part
138 nurses recently hired by a local health authority in Italy, all in mandatory training. Average age was about 27 to 29 across the groups, and most were women.
What they did
Every group made surgical kits for three hours after a tutorial video. Some groups also heard a 15-minute speech from the hospital director, and some met a former patient for 15 minutes. Two groups spent 30 minutes writing why their work mattered and listing arguments to get other hospitals to join.
What happened
Against about 38 kits for the tutorial-only group, the essay group assembled about 46 and the patient-meeting group about 47. The speech alone gave about 43, a gain that is not clearly different from the tutorial-only group. Adding the speech to the essay or the meeting gave about 63 to 65 kits.
What the study found
- Helped
Writing why your work matters, and making the case for it, got more kits done than the tutorial-only group.
- Action: List the benefits of finishingtested
- Action: Give advice to someone facing the same challengetested
Randomised trial of 138 138 nurses at public hospitals in Italy · vs the group that only watched the tutorial · behaviour was recorded
- Helped
Meeting a former patient helped nurses make more kits than the tutorial-only group.
Randomised trial of 138 138 nurses at public hospitals in Italy · vs the group that only watched the tutorial · behaviour was recorded
How solid is this?
- Groups picked at random
- Behaviour was recorded
Source
Leading to Make a Difference: A Field Experiment on the Performance Effects of Transformational Leadership, Perceived Social Impact, and Public Service Motivation (2013)
DOI: 10.1093/jopart/mut033 (opens in a new tab)

